Creates the Office of the Children’s Ombudsman to provide ombudsman services, for children, parents, and citizens involved with child-serving agencies. Examples of a child-serving agency includes the Department of Social Services, the Department of Juvenile Justice, the Department of Education, the Department of Correctional Education, the Department of Behavioral Health and Developmental Services, the Office of Comprehensive Services for At-Risk Youth and Families, and the Department of Health, among others. The duties of the ombudsman include: (1) duty to investigate and mediate complaints regarding a child-serving agency, (2) duty to inspect private and public facilities or residences where a child has been placed by a court or a child-serving agency, (3) duty to notify law enforcement and the commonwealth attorney when he or she has reason to believe a violation of state criminal law has occurred or is occurring in a secure facility, shelter care facility, or detention home, as defined in § 16.1-228, or residential public charter school, (3) duty to notify director or commissioner of the department responsible for licensing or regulating such facility when he or she has reason to believe a violation of state law has occurred or is occurring in a state facility, (4) duty to report Report to the head of any agency any serious problem, abuse, or deficiency related to that agency, or any programs or facilities operated by that agency, at such time as the problem, abuse, or deficiency is discovered by the ombudsman, (5) duty to promote continuous improvement in the administration of children’s services, (6) duty to serve as a source of information and referrals for children, parents, caregivers, providers, and citizens involved with child-serving agencies, (7) duty to apply for and accept grants from the United States government, agencies, etc., (8) keep the Governor, General Assembly, and the Commission on Youth informed by means of reports. Powers of the ombudsman include: (1) power to access information, including confidential information in the investigation of complaints, (2) power to obtain assistance in connection with a complaint.